Guest Reviews

Had some trouble finding the cabin initially, called and spoke with Hailey, a member from your team. Hailey was patient and kind, she stayed on the phone with me until I felt I was comfortable with my directions. I called back 3 times, letting my nerves get the best of me, she calmly explained that she knew exactly where I was and how to get back on track. Best customer service I have received in a while!

Moonlight Hideaway was just what the doctor ordered! I havent stopped raving about our stay in October since we have been home. I have recommended this get away to all of my family and friends. My husband and I came for our 1 year wedding anniversary, couldnt have picked a more relaxing place. We cannot wait to visit again, currently planning a early March trip to bring the kiddos and pups for spring break!

This is hands down one of the best properties I have ever stayed in!

Had a great time relaxing and good family tie. Love the cabin, it is beautiful!

Great staff very friendly and knowledgeable Pleasant talking with them made the reservations easy

Love the cabin maybe on our return the gas grills will work better but all in all it was awesome

Overall experience was very good, everybody was very pleasant. Only thing I would recommend is to have a physical drop box for the gate pass when we are leaving in non business hours, and don't have the code to the lock box, I had to leave under the mat and then call back to let them know what I had done so I didn't get the $100 charge

I think I have covered most everything for the property, the master bed could be firmer, and grill could be better quality, and knowing how to control the gas fireplace in LR

Overall experience was very good, everybody was very pleasant. Only thing I would recommend is to have a physical drop box for the gate pass when we are leaving in non business hours, and don't have the code to the lock box, I had to leave under the mat and then call back to let them know what I had done so I didn't get the $100 charge

I think I have covered most everything for the property, the master bed could be firmer, and grill could be better quality, and knowing how to control the gas fireplace in LR

We've stayed at multiple properties and always enjoy our experience - already looking to plan a trip in the next few months!

Loved everything about the cabin. Beautiful!

Everyone was quite helpful.

We enjoyed everything about it except the parking situation, especially when we had to park on the upper area. Aside from that, Cartecay Canoe House was wonderful! Very nicely decorated. We thoroughly enjoyed the fireplace and hot tub. The view of the river cannot be beat.

they were great!!!! i actually got multiple calls the 1st morning making sure everything was ok... thats crazy soo much appreciated...

AWESOME!!!!!

Friendly and very knowledgeable team

Great improvement since the last visit ESPECIALLY with the screened in porch.

I only called a couple times but they were 100% on and professional.

Great place with a fantastic layout and view, just need to button up a few minor details and will be 5 star

always helpful and pleasant

my wife wants to go back for her b'day in Feb--so that says it all

Everyone was wonderful

N/a

Will be back